Returns & Exchanges
At Maison Louis Marie, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns of unused and unopened items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging to ensure they are protected during transit; please include the original packing slip if possible.
Label and Ship
Download and print the prepaid shipping label provided through our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing